These terms apply to restaurants, cafés and other food businesses ("you") that sell meal deals on Budget My Meal ("we", "us"), operated by Starvoice Pty Ltd (ABN 86 668 847 603). You agree to them when you tap "I agree" on your kitchen screen. Version 2026-10-12.2.
Your deals
- You choose your dishes, prices and whether each deal is pickup or dine-in. Deal prices must be lower than your normal menu price.
- Deals can be ordered during the opening hours (and dine-in hours) you set. Ordering stops 30 minutes before closing.
- You keep your menu, photos, allergen information and hours accurate, and pause orders or mark dishes sold out when you can't fulfil them.
Food safety and allergens
- You hold all licences and registrations needed to prepare and sell food, and you're responsible for the food you supply, including its safety, quality and allergen information.
- You follow food safety laws and your local council's requirements.
Orders, pickup and dine-in
- Customers pay in the app. You check their code when they collect or arrive, and tap "Picked up" or "Served".
- Dine-in deals cover only the listed meal. Drinks and extras are paid to you directly. Seating is walk-in; if you can't seat a customer, you serve the meal as takeaway or refund them in full from your kitchen screen.
- Held tables: for dine-in deals that serve 4 or more people, Birthday and Family & groups deals (and any dine-in order for 4 or more people), you keep a table free for the customer's arrival time, because they've already paid. Your kitchen screen shows "Hold this table" on these orders. If you can't seat them, refund them in full from your kitchen screen.
- Customers can cancel within 5 minutes of ordering, before you mark the order ready. No-shows (not collected, or not arrived, by the end of that day's hours) aren't refunded and you keep your share.
- If an order goes wrong because of you (for example the meal isn't available, or you're closed during your listed hours), the customer is refunded and you don't receive payment for that order.
Fees and payouts
- Your first month from your first order is commission-free. After that, our commission is 15% per order for your first 50 orders each week (Monday to Sunday), 12% for orders 51 to 100, and 10% from order 101.
- Commission is charged on what the customer actually paid, after any promo discount.
- The card processing fee (currently 1.65% + 30c per order) is passed on to you, including during your free month.
- GST (10%) is added to our fees (commission and card fee). You receive a tax invoice for our fees.
- If you join Promo marketing, the promo discount comes off your payout for that order. You can leave at any time.
- With automatic payouts, your share is sent through Stripe and paid to your bank weekly. Otherwise we pay you weekly by bank transfer.
- If a refund is made after you've been paid, the matching amount is taken back from your payouts.
Reviews and your listing
- Customers can rate orders. Ratings may be shown publicly; written comments are seen only by us.
- We may pause or remove a listing that breaks these terms or gets repeated serious complaints, and we'll tell you why.
Changes and ending
- We'll give you at least 14 days' notice of changes to fees. You'll be asked to agree to new versions of these terms on your kitchen screen.
- You can stop selling at any time by pausing orders and asking us to close your account. Amounts owed for completed orders are still paid.
Contact
Questions? Email support@budgetmymeal.com.au or use the Help page.